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Greenlight

Greenlight

greenlightcard.com
What is your customer experience with Greenlight?

Greenlight Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Greenlight has 2.6 star rating based on 28 customer reviews. Consumers are mostly neutral.

  • 44% of users would likely recommend Greenlight to a friend or colleague.

  • Rating Distribution
  • Pros: Allow kids to invest, Card is convenient, Good for kids to learn to do banking.
    Cons: Customer service, Customer service is outsourced and it was horrible, Does not help kids build credit.

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Media from reviews

Greenlight - My daughter‘s credit card
Greenlight - Contact me back with a responseGreenlight - Bad service
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Top Greenlight Reviews

Positive Review

"My daughter's card isnt working"

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The associate handled everything very professionally and resolved the problems that I had. I was very pleased and satisfied. She informed me that she was...

Critical Review

"No account yet charged monthly"

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Repeated attempts to communicate after cancelling the service and having reoccuring charges. No resolution. Seems like a good service for children that can't...

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Anonymous
map-marker Statesboro, Georgia

No account yet charged monthly

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Repeated attempts to communicate after cancelling the service and having reoccuring charges. No resolution. Seems like a good service for children that can't have a bank account but customer service is lacking.

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Cashus Ekp
map-marker Columbus, Ohio

My daughter‘s credit card

Greenlight - My daughter‘s credit card

Yes, my daughter Iyana Bondurant has lost her Greenlight card. Could you please issue us out? Another one at at 2017 Bairsford dr Columbus Ohio 43232

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User's recommendation: I would like to speak with someone

Bryton Sbk
map-marker Denver, Colorado

You never helped me you did nothing. You didn’t even talk to me so no, you were not helpful and that’s why I gave you one story of you.

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First of all, you did not even help me. You never called me back like you said you were going to you know were never gonna talk to me. You never did anything so yeah thats why and also my cards are not working on my phone and Im trying to find out why

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User's recommendation: Just called them

Anonymous
map-marker Park Forest, Illinois

I did not get what I asked for. I wanted a new card a new account for my two granddaughters. They said I started an account in 2019 that I have no knowledge of for a child that never got completed whe

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I have a referral friend that I can not use because theyre saying I already had an account that was incomplete and I needed to finish an account. Im upset.

I need a fresh account through referral friend for my two granddaughters. Thats all I wanted didnt get to accomplish none of that.

They told me no I have to use whats already been started. Anybody couldve started that I have no recognition and have never received any cards to my house.

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User's recommendation: No recommendation I don’t see what the problem was why they just couldn’t let me do the referral to start my two granddaughters and account

Anonymous
map-marker Park Forest, Illinois

Waiting on my account to be fixed

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I need my account fixed. Sanaa needs to be taken away so I can add my two grandchildren. and get my debit card mailed to me.

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User's recommendation: No taking longer than usual

Paul N Zqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My daughter's card isnt working

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The associate handled everything very professionally and resolved the problems that I had. I was very pleased and satisfied. She informed me that she was mailing out a new card to replace my daughter's old card.

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Preferred solution: Deliver product or service ordered

Charlton Gcp
map-marker Columbus, Ohio

To find out how to up my child's limit and change my contact number

When I looked up the limit for kids on the app there is no clear amount that they can withdraw. One of my kids use it for her job and she has about 800 and going up.

So I might have to withdraw her money from greenlight. Because she saving for a car.

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Anonymous
map-marker Buffalo, New York

All my devices are buffering

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Tech support walked me through solving my problem and was complete and courteous Would recommend them to anyone

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Anonymous
map-marker Buffalo, New York

Change bank account number

Updated by user Feb 11, 2025

Courtesy

Original review Feb 10, 2025

I am trying to delete my old bank account and routing number and phone number to my new bank account and routing number and phone number. I dont know whats wrong. You people wont let me do it.

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James A Dvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

My card was charge by someone other then me on games

I'm very upset that someone got hold of my card or my number. James Alexander, I would like a replacement card.

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Loss:
$125

Preferred solution: Full refund

Eric M Vnm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need Help

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I'm trying to finish a collection. Where can I get a detailed listing of all your sets and the cars in them?

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Pros:
  • Quality
Cons:
  • Not easy to find out set contents

Preferred solution: Info

Anonymous
map-marker The Villages, Florida

Not accepting my tried to deposit money with my discover card into my grandkids account and it didn't work called customer service told me they didn't accept discover so I paid with my anothercard

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Omg! Tried to put money in my grandkids account with a discover card and it wouldn't go through kept trying over and over got very frustrated finally called green light after having a hard time finding the phone number was told you didn't use discover so I used another card. You might want to post that you don't accept discover at checkout so people don't keep trying it over and over thinking they're doing something wrong.

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User's recommendation: Post somewhere at checkout that you don't accept discover card so I didn't spend all that time trying to figure out why it wasn't going through

Jebediah Ibi
map-marker Reseda, California

Satisfied

The experience with Greenlight was satisfactory she resolved the issues and fixed whatever it needed to get fixed on the app she walked me through it

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Davis B Zsu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account not linking

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I, a 15-year-old, created a Greenlight account and sent my parents the text to join. They did, but when they tried to add me to the family, they got a pop-up that my number was already registered with a different account. Can we unlink the phone number from the Greenlight account and relink it to the parent's account?

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Maryella Mnv
map-marker Los Angeles, California

I need to transfer my money in Greenlight to a bank card now that I'm 18.

I just turned 18 and went through a tough situation at home. All of my money is locked up in Greenlight and Im unable to get it out on my own.

Im trying to transfer it to a normal bank card. No customer service is helping and its becoming very frustrating.

I wait on the like for hours and no one answers, instead its just being left on hold when the site clearly says 24/7 help. I just need help.

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Shirley B Kti

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Contact me back with a response

Greenlight - Contact me back with a response
Updated by user Mar 02, 2024

The never returned my deposit when I opened the account with because the account was closed and they that I will receive my deposit in 7 business days I haven't heard from anyone or any of my deposit I'm very disappointed with greenlight has kept there commitment. I will never use them recommend them to my family or friend they are not to be trusted.

Original review Feb 14, 2024

I'm a greenlight parent has open account with greenlight my account was closed and there was a balance remains on my greenlight account in the amount of $295.00 as said upon my account was closed there was gonna be a refund of my money will send out to me by mail in 7 business upon the closing of my account.. bring the parent of the greenlight account Ms. Shirley Batts I am requesting a refund of my deposit of $295.00 of opening of the account.my contact email address

shrkbatts@***.com

Thank you!

View full review
Loss:
$295

Preferred solution: Full refund

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